Returns & Exchanges

At FLANNEL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Items must be returned in their original packaging with all designer tags still attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original box or a secure shipping mailer, ensuring all original labels and tags are included.

3

Affix Shipping Label

Print the prepaid shipping label provided via the portal and securely attach it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated courier and keep your tracking number handy; your refund will be processed once our quality team inspects the goods.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing